![]() While most of our solutions worked for us, let us know in the comments if you’ve found another workaround that manages to fix the problem. But if you love Firefox, then it’s worth troubleshooting and fixing the issue. When Firefox stops responding, it is easy to switch to a different browser. Since most of your browser settings are reset to their default value, Firefox should work fine now. Step 3: Choose Refresh Firefox when prompted. Step 2: In the following window, click on the Refresh Firefox button to reset it. Click on the menu icon in the top right and go to Help, and click on About Firefox. Fortunately, it’s not that difficult since Firefox carries an option to refresh the browser which only removes your add-ons and preferences while keeping your bookmarks, saved passwords, and open tabs intact. Lastly, if nothing works, then resetting Firefox might be your last option. Step 2: Once there, Firefox should start looking for any new updates and install them automatically. Click on the menu icon and go to Help and click on About Firefox. Read on to learn how to check for updates in Firefox. These updates often carry bug fixes and improvements that can help improve your browsing experience. If you’re on an older version of Firefox, then you can try updating to the latest (likely more stable) version. Now restart Firefox to see if is working fine now. Step 3: In the Clear Data panel, mark the boxes that read ‘Cookies and Site Data’ and ‘Cached Web Content’. Step 2: Now switch to the Privacy & Security tab on your left and scroll down to Cookies and Site Data. Thus, you can try clearing out cache and cookies from Firefox to see if it helps. Sometimes, this old browsing data can overburden Firefox and create conflicts, ultimately causing Firefox to freeze or crash. Clear Cache and Cookiesīrowsers like Firefox rely on cache and cookies to improve your browsing experience. Now restart Firefox to see if it works fine now. Step 3: Next, uncheck ‘Use hardware acceleration when available’. Now uncheck the box that reads ‘Use recommended performance settings’. Step 2: Scroll down to go to the Performance section. Step 1: Launch Firefox on your PC and click on the menu icon in the upper right to open Settings. Thus, you can try disabling hardware acceleration in Firefox to see if that helps. But sometimes, depending on the graphics card on your PC, it can also cause Firefox to freeze. The feature essentially takes advantage of your PC’s GPU instead of CPU to speed up processes. Disable Hardware Accelerationīy default, Firefox comes with Hardware Acceleration enabled. Step 2: Now use the switches to toggle off extensions from here. Step 1: Open Firefox and click on the menu icon and select Add-ons and themes from the list. To find the one responsible, try disabling all. If it is working fine, the Firefox not responding issue is due to one of the Add-ons. Step 2: When prompted, click on Restart to launch Firefox in Troubleshoot Mode. Now click on the menu icon in the top right corner, go to Help, and select Troubleshoot mode from the sub-menu. To verify if that’s the case, launch Firefox in the Troubleshooting Mode which disables all Add-ons, themes, or any of your custom settings. If you rely on Add-ons on Firefox to improve your productivity, then those Add-ons could come in the way. Relaunch Firefox to see if it works fine now. Step 2: Under Processes, select Firefox and click on the End task button at the bottom. Step 1: Press Ctrl + Shift + Esc to launch the Task Manager. However, restarting Firefox browser can get rid of that niggle. Restart Firefoxįirefox might fail to start correctly if you’ve closed it abruptly the last time you use it. If the internet is working, you can continue with this troubleshooting guide. To further verify your internet connection, you can try opening another web browser such as Microsoft Edge or Google Chrome and load a few pages there. You’ll see the connection status at the top. To do that, press Windows key + I to open Settings on Windows and go to the Network & Internet tab. So the first thing you’ll need to do is check the Internet Connection on your computer. Patchy or intermitting internet connectivity at your home or office could cause Firefox to freeze or not respond at times.
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